Shipping & Returns

Shipping & Returns

Shipping Details

  • Delivery Charges: Rs 199/-
  • Processing Time: Orders received on Sundays and Pakistan's National Holidays will be processed and shipped on the next working day.
  • Delivery Time: 2 to 5 working days (No delivery on Sundays). Delivery can take up to 7 working days during busy shopping seasons or in case of high demand.
  • Order Confirmation: We confirm each order via call/SMS or WhatsApp from our Customer Service Representative if you are a new customer.

Returns, Refunds & Replacement Details

  • Eligibility: We gladly accept any unused, unworn, unwashed merchandise with original packaging within 15 days of purchase for a refund or an exchange.
  • Return Process: Please return goods and mention the reason for returning the items. Customer needs to return the merchandise via traceable delivery (courier or registered post) at their own expense to our address.
  • Delivery Charges: Non-refundable. Usually Rs. 250.
  • Refund Process: Refund is processed in the form of a Bank Transfer. Refund requests will be processed within 2-3 working days after receiving the returned products.
  • Replacement Deliveries: Charged at around Rs. 350 to cover the courier charges for two-way delivery. The customer will have to pack the item in its original packaging or as close to it as possible. The rider will collect the old parcel and deliver the new parcel.
  • Special Cases: In rare cases, we refund the product cost based on the tracking information provided for the return and do not wait for the product.

For more information on Refunds, visit our Refund & Exchange Policy.

Return Address: Waasi Mart
49 N near Khizra Masjid
Lahore
03014617305

For further queries about Returns, Replacements & Refunds, please contact us on WhatsApp (03014617305) or Email (waasimart1@gmail.com).

Important Note:

  • At the time of delivery, if the package is clearly damaged or the flyer/box seal is broken, please do NOT accept the package.
  • Perishable items or items that have been damaged during use or are not in the same condition as you received them are NOT valid for return/refund.

Pricing Policy

Prices on the website are subject to change, as received from manufacturers, without any prior notice. They can also change if certain discounts/coupons expire.